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OpenTable Under Fire After Employee Arranges Hundreds of Fake Reservations With Rival Service

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Once virtually the only game in town, OpenTable now faces a slew of online-reservation competitors, from Tock and Resy on the higher end, down to even Yelp for more quotidian spots. It seems OpenTable, or at least one rogue employee, will do whatever it takes to stay on top. Witness a scheme hatched by a Chicago-area OpenTable employee to try to tank the reputation of rival Reserve: The still-anonymous individual, according to Eater Chicago, booked “several hundred” bogus reservations at 45 Chicago restaurants using Reserve in hopes of plaguing the app with no-shows. The employee apparently thought this would be great fodder for his or her pitch to get establishments to switch over to OpenTable (it’s typical for reservation services like these to make restaurants work with them exclusively).




Source :- grubstreet
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