Skip to main content

How Samsung moved beyond its exploding phones

Samsung, the South Korean electronics giant, was flying high as it prepared to launch the Note 7 smartphone in late summer 2016. Already the world's largest smartphone maker, Samsung's move to phones with larger screens countered the perception that it wasn't as creative as its archrival Apple.

Reviews of the Note 7 - a 5.7-inch, stylus-toting high-end smartphone aimed at workaholics - glowed ahead of its August launch date.

Then disaster struck. Within weeks of the launch, Samsung's customers in South Korea reported that the phones were catching fire. Some had even exploded. By Sept. 2, the company stopped producing the phone and was sending replacements. Its business was buckling: Samsung quickly lost $26 billion in value in the stock market.

It got worse. A U.S. government recall followed on Sept. 12; a second came in October when the replacement units had the same incendiary issues. Analysts estimated the setback would cost the company $17 billion in sales, adding that if the crisis didn't sink Samsung's mobile business, it would almost certainly kill the Note line.

But now, just 18 months later, it seems that Samsung, and the rest of the world, have shrugged off the crisis. Its next phone - the Galaxy S9, set to debut on Sunday in Barcelona - is expected to be a foil to Apple's iPhone X. Most of the buzz about it centers on the quality of its camera rather than the integrity of its battery.

Somehow, the past two years at Samsung - which also saw the company's de facto chairman, Jay Y. Lee, arrested in a bribery scandal that took down South Korea's president - have not been its undoing. Its sales have rebounded. Last year, the electronics company reported a record $50 billion in profit.

Experts say a mix of factors - including Samsung's crisis response,

Source :- messenger

Comments

Popular posts from this blog

We're open to work with Britain over incident involving ex-agent

The Kremlin said on Tuesday it was ready to cooperate if Britain asks it for help investigating an incident involving a former Russian double agent who fell ill after exposure to an unknown substance. Sergei Skripal, once a colonel in Russia's GRU military intelligence service, was critically ill in hospital on Tuesday after he was exposed to an unidentified substance in southern England. "Nobody has approached us with such a request," Kremlin spokesman Dmitry Peskov told a conference call with reporters, when asked if the British authorities had been in touch seeking help. "Moscow is always open for cooperation." When asked to respond to British media speculation that Russia had poisoned Skripal, Peskov said: "It didn't take them long." Calling the incident "a tragic situation," he said the Kremlin did not have information about what had happened. Source :- yahoonews

Key players recall 1968 Polish student revolt, ensuing anti-Semitism

In March 1968, a student revolt crushed by Poland's baton-wielding police was used as a pretext for an anti-Semitic purge by the communist regime. It began when the communists banned the 19th-century play "Forefathers' Eve" by poet Adam Mickiewicz claiming it had anti-Russian elements. Two students who contested the ban were expelled from the University of Warsaw, prompting their peers to stage a demonstration on March 8. Backed by other civil groups, particularly workers unhappy with daily life under communism, the pro-democracy protests spread to other cities. The regime used the student revolt as an excuse to unleash an anti-Semitic campaign that was rooted in a settling of scores inside the Communist Party, which was split into two camps. Source :- yahoonews

Tension with Israel 50 years after Poland's anti-Semitic campaign

On the 50th anniversary of a brutal anti-Semitic campaign in Poland, the country faces a diplomatic crisis with Israel over a controversial new Holocaust law. In 1968, partly to settle disputes inside the ruling Communist Party, the Polish government stripped many Jews of party membership -- and thus jobs -- prompting around 12,000 to leave the country. Today, Poland's conservative Law and Justice party (PiS) has been accused of trying to deny the Holocaust after introducing a law notably intended to prevent people from describing Nazi death camps in German-occupied Poland as Polish. "It's not the same today," said Adam Michnik, a prominent communist-era dissident who is now editor-in-chief of Gazeta Wyborcza, Poland's leading liberal newspaper. "There are certainly similarities. Once again there's a growing image of a Poland besieged by enemies and the enemies are the Jews who want to do us harm," he told AFP. Source :- yahoonews